Terms of Service

Last Updated: January 25, 2026

1. Agreement to Terms

By accessing and using the website bcmarblegranite.com (the "Site") and the services provided by B.C Marble & Granite LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

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2. Description of Services

B.C Marble & Granite LLC provides professional granite and marble countertop installation services, including:

• Granite countertop fabrication and installation
• Marble countertop fabrication and installation
• Custom stone fabrication
• Kitchen and bathroom remodeling
• Free consultations and quotes
• Design assistance

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3. Use of Website

3.1 Acceptable Use

You agree to use our Site only for lawful purposes. You agree not to:

• Violate any applicable local, state, national, or international law
• Transmit any harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Site or servers
• Collect or harvest personal information of other users
• Use automated systems (bots, scrapers) without permission
• Impersonate any person or entity

3.2 User Accounts

Currently, our Site does not require user account registration. If we implement user accounts in the future, you will be responsible for maintaining the confidentiality of your account credentials.

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4. Quote Requests and Service Agreements

4.1 Quote Requests

Quote requests submitted through our contact form or by phone are non-binding estimates. Final pricing will be determined after an in-home consultation and measurement.

4.2 Service Contracts

All services require a separate written service agreement. These Terms of Service do not constitute a service contract. Specific terms including pricing, timeline, materials, and warranty will be outlined in individual service contracts.

4.3 Payment Terms

Payment terms will be specified in individual service contracts. Generally:

• Deposit required upon contract signing (typically 50%)
• Final payment due upon completion
• Accepted payment methods: check, cash, bank transfer
• Late payments may incur additional fees

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5. Warranties and Disclaimers

5.1 Service Warranty

We warrant that our installation services will be performed in a professional and workmanlike manner. Specific warranty terms will be outlined in individual service contracts.

5.2 Material Warranty

Natural stone materials (granite, marble) are natural products and may contain variations in color, pattern, and texture. We do not warrant against natural characteristics of stone including:

• Color variations
• Veining patterns
• Natural fissures or pits
• Mineral deposits

5.3 Website Disclaimer

THE WEBSITE AND INFORMATION PROVIDED ARE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free operation of the Site
• Fitness for a particular purpose
• Non-infringement of third-party rights

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6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, B.C MARBLE & GRANITE LLC SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damage to property or personal injury arising from use of our Site
• Errors or omissions in website content
• Unauthorized access to or use of our servers

Our total liability shall not exceed the amount paid by you for our services, or $100 if no services have been purchased.

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7. Intellectual Property Rights

7.1 Website Content

All content on this Site, including text, graphics, logos, images, and software, is the property of B.C Marble & Granite LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or display Site content without permission
• Modify or create derivative works
• Use content for commercial purposes
• Remove copyright or proprietary notices

7.3 Trademarks

"B.C Marble & Granite" and our logo are trademarks of B.C Marble & Granite LLC. Unauthorized use is prohibited.

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8. User-Generated Content

If you submit any content to our Site (reviews, comments, photos), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for business purposes, including marketing and promotional materials.

You represent and warrant that:

• You own or have rights to the content submitted
• Content does not infringe third-party rights
• Content does not contain illegal or offensive material

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9. Privacy

Your use of our Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data collection and use practices.

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10. Indemnification

You agree to indemnify, defend, and hold harmless B.C Marble & Granite LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Content you submit to the Site

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11. Third-Party Links

Our Site may contain links to third-party websites (social media, Google Maps, suppliers). We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party sites is at your own risk.

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12. Termination

We reserve the right to terminate or suspend your access to the Site, without prior notice, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use the Site will immediately cease. Provisions regarding warranties, disclaimers, limitation of liability, and indemnification shall survive termination.

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13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Marion County, Indiana. You consent to the personal jurisdiction and venue of such courts.

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14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with us, please contact us first to attempt informal resolution before pursuing legal action.

14.2 Arbitration

For disputes that cannot be resolved informally, both parties agree to binding arbitration in Indianapolis, Indiana, in accordance with the American Arbitration Association (AAA) rules. The arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class action or representative proceeding.

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15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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16. Entire Agreement

These Terms, together with our Privacy Policy and any service contracts, constitute the entire agreement between you and B.C Marble & Granite LLC regarding the use of our Site and services.

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17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of updates.

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18. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

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